Blog Post
Inspector General Warns Public About New Social Security Benefit Suspension Scam
Office of the Inspector General • April 1, 2020
The Inspector General of Social Security, Gail S. Ennis, is warning the public about fraudulent letters threatening suspension of Social Security benefits due to COVID-19 or coronavirus-related office closures. The Social Security Administration (SSA) will not suspend or discontinue benefits because their offices are closed.
The Social Security Office of the Inspector General has received reports that Social Security beneficiaries have received letters through the U.S. Mail stating their payments will be suspended or discontinued unless they call a phone number referenced in the letter. Scammers may then mislead beneficiaries into providing personal information or payment via retail gift cards, wire transfers, internet currency, or by mailing cash, to maintain regular benefit payments during this period of COVID-19 office closures.
As of Tuesday, March 17, 2020, local SSA offices are closed to the public due to COVID-19 concerns; however, Social Security employees continue to work. Social Security will not suspend or decrease Social Security benefit payments or Supplemental Security Income payments due to the current COVID-19 pandemic. Any communication you receive that says SSA will do so is a scam, whether you receive it by letter, text, email, or phone call.
Social Security will never:
- threaten you with benefit suspension, arrest, or other legal action unless you pay a fine or fee;
- promise a benefit increase or other assistance in exchange for payment;
- require payment by retail gift card, cash, wire transfer, internet currency, or prepaid debit card;
- demand secrecy from you in handling a Social Security-related problem; or
- send official letters or reports containing personally identifiable information via email.
If you receive a letter, text, call or email that you believe to be suspicious, about an alleged problem with your Social Security number, account, or payments, hang up or do not respond. We encourage you to report Social Security scams using our dedicated online form, at https://oig.ssa.gov. Please share this information with your friends and family, to help spread awareness about Social Security scams.
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We can't wait to host hundreds of area nursing facility administrators, practitioners, caregivers, and others who work with seniors at our 33rd annual REACH Conference (Regional Education on Aging, Caregiving, and Healthcare) next month! The Area Agency on Aging (AAA) hosts the annual conference to provide educational workshops, plenary sessions, and networking opportunities. This year's conference will be held at Maude Cobb in Longview on October 2-3 and is ideal for professionals or caregivers serving older adults and persons with disabilities.
About Us
The Area Agency on Aging of East Texas
is designated by the Texas Health and Human Services Commission (HHSC) to coordinate services for persons in East Texas who are 60 or older, with particular attention to low-income minority older individuals, older individuals with limited-English proficiency, and older individuals residing in rural areas.
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