Area Agency on Aging Receives Funding to Expand Services for East Texas Seniors through COVID-19 Pandemic

Area Agency on Aging of East Texas • August 5, 2020

Planned Increases Underway for Meal Program, Support Services, and Alzheimer’s Program Support 

ETCOG’s Area Agency on Aging (AAA) program has received a total of $2,695,330 in COVID-19 Families First Coronavirus Response Act Funds. The Families First Coronavirus Response Act, signed into law by President Trump on March 18, 2020, provided the additional funding for the nutrition services programs authorized by the Older Americans Act of 1965. The need for these services, particularly home-delivered and packaged meals, has increased as community measures to slow transmission of COVID-19 have closed meal sites and have left many family caregivers unable to assist their older loved ones. A total of $628,039 has been received for the East Texas AAA senior nutrition program and will be expended through our home-delivered and congregate meal programs. The congregate meal program has transitioned to “grab and go” at all meal sites for safety purposes. A total of $2,067,291 was received for other AAA service delivery programs. 

“Our leadership has been consulting with staff, community partners, and queried recipients of services during this pandemic to identify the most significant needs for East Texas seniors,” said ETCOG’s Director of the Area Agency on Aging, Bettye Mitchell. “We are expanding our policies to be more flexible in a COVID-19 environment, and are increasing service capacity to serve more seniors through information and referral services, the senior nutrition program, emergency food relief, public transportation support, and Alzheimer’s services.”

“The East Texas AAA’s CARES Act investment in vital senior support programs and services provides one example of ETCOG’s overarching commitment to help our region’s citizens, and businesses recover from the devastating effects of COVID-19. You can expect to hear more from us soon as we seek additional ways and means to support our jurisdictions and all East Texans,” said ETCOG Executive Director David Cleveland.

The AAA has comprehensive plans to expend the COVID funds to assist seniors within East Texas through September of 2021. The plan is subject to modification as continual guidance is received from the Texas Health and Human Services Commission. 

Plans for expansion of AAA services include, but is not limited to:
  • Increasing Case Management and Caregiver Support services for clients receiving in-home assistance. These provide up to 12 weeks of services for an average of 8-12 hours per week, depending on the need and programs served.
  • Expanding Case Management services to seniors living at home who do not have a caretaker or family member to provide services. 
  • Expansion of health and wellness education forums to aid in senior diabetes management, chronic pain management, and tai chi to improve balance, stability, pain management and flexibility in older people. 
  • Providing outreach and awareness of the availability of services to homeless individuals in the region by increasing existing partnerships with the Salvation Army, Goodwill, the Highway 80 Rescue Mission, and homeless coalitions.
  • Expanding transportation services through increasing sponsored senior trips through ETCOG’s rural transit provider, GoBus, and authorizing more services for special needs populations, including piloting individualized transportation for critical need patients.
  • Expanding Alzheimer’s services to programs in Smith, Van Zandt, and Gregg counties by awarding grants to purchase ID bracelets for Project Lifesaver, increasing Respite services for relief to caregivers, supporting educational forums, and authorizing services for Alzheimer’s patients to attend day activity programs.
  • Purchasing needed equipment for senior nutrition providers. 
  • Serving clients who have been on waiting lists for the AAA direct delivery nutrition programs.
  • Assisting with purchases for emergency services for seniors in need of food, housing assistance, utilities, medical supplies, medical equipment, etc. 
  • Partnering with Workforce Solutions East Texas to help promote AAA services to veterans and the senior workforce who have financially been adversely impacted by COVID-19. 
Seniors aged 60 or older who are in need of assistance are encouraged to contact the AAA by calling 1-800-442-8845 or visiting our website for more information. 
By Area Agency on Aging of East Texas December 16, 2025
The Area Agency on Aging of East Texas (AAA) opened a new congregate meal site in Marshall on Monday, December 15th. Older adults, aged 60 and up, eligible for the Senior Nutrition Program will be able to enjoy a hot lunch, good conversation, and a friendly place to gather. Location George Washington Carver Community Center 2302 Holland St Marshall, TX 75670 Meal Hours Monday–Thursday 11:00 AM–12:30 PM Phone 903-923-8410 The Senior Nutrition Program supports adults age 60 and older through both congregate meals and home-delivered meals. These meals follow dietary guidelines and help older adults stay connected and healthy. For folks who can’t travel, home-delivered meals bring food, a wellness check, and a bit of company to their door. How to Enroll Adults age 60 and older can join the Senior Nutrition Program by contacting the provider for their county listed at: easttexasaaa.org/nutrition , or by receiving a referral from AAA staff. Caregivers who care for someone receiving home-delivered meals may also be referred for services by calling AAA. The Carver Community Center site will give more Marshall and Harrison County residents a place to eat, visit, and keep a steady routine. If you or someone you know could benefit, contact the AAA for assistance!
By East Texas Area Agency on Aging of East Texas October 15, 2025
Medicare Open Enrollment runs from October 15 until December 7, and people with Medicare will have more coverage options to consider. Plan costs and covered benefits have changed, so our Area Agency on Aging of East Texas (AAA) is offering benefits counseling assistance to encourage Medicare recipients to review their coverage choices and decide on the options that best fit their health needs. The changes Medicare recipients can make during Open Enrollment include: Joining a new Medicare Advantage Plan or Part D prescription drug plan Switching from Original Medicare to a Medicare Advantage Plan Switching from a Medicare Advantage Plan to Original Medicare (with or without a Part D plan) “Medicare Open Enrollment allows you the opportunity to review your healthcare plan and check on your financial well-being, which could also help save costs and coverage,” says AAA Benefits Counselor Nellie Spencer. “Call us and talk to an unbiased, qualified Benefits Counselor. We are also your State Health Insurance Assistance Program (SHIP) and available free of charge to go over your options.” For assistance, please call the Area Agency on Aging at 1-800-442-8845 to speak to a qualified benefits counselor. Appointments can be made over the phone, in a virtual meeting, or in person. Local Open Enrollment presentations: Benefits counselors will also be available for appointments at these community events during the Open Enrollment period. To reserve your spot, call the Area Agency on Aging at 1-800-442-8845. Walk-ins will be accepted. Palestine Resource Center for Independent Living, 421 Avenue A, Palestine, TX Date: Tuesday, November 4th Time: 9:00 am-3:00 pm George Washington Carver Community Center, 2303 Holland St., Marshall, TX Date: Thursday, November 6th Time: 10:00 am-2:00 pm Mt. Zion C.M.E. Church, 104 State Hwy. 64, Ben Wheeler, TX Date: Thursday, November 13th Time: 1:00 pm-3:30 pm First Christian Church, 1920 Beaumont St., Jacksonville, TX Date: Thursday, November 20th Time: 9:00 am-12:00 pm Be on alert for these Medicare Open Enrollment scams: There are no "limited time offers." Medicare or a health plan calls and wants to send you a new health card for $299. You receive a call about a refund from last year's premiums or your drug plan cost. An agent tries to sign you up for a plan that you don't need, isn't right for you, or doesn't even exist. Watch out for fake RX cards offering significant discounts with little or no benefits. You receive a call offering significant discounts on a new health insurance plan. Agents can NOT cold call you. Tips on how to stop fraud during Open Enrollment: If it's "too good to be true," it probably is. Don't trust all the ads you see on TV. Review the plan BEFORE you join. Even if you're not switching, review your current plan to ensure it covers your doctors. Medicare will never call or visit. Medicare will only send information via postal mail service. Guard your Medicare card and number like a credit card. Don't give out your Medicare number except to your doctor or other providers. Don't let someone push you into making a fast decision. If you receive a call, especially from a number you do not recognize or anyone requesting personal information, hang up immediately. Know your health care options. Get help from your family, the Medicare website, or your local State Health Insurance Assistance Program (SHIP), which for East Texas is the AAA. No health care plan is allowed to cold call. Medicare plans can be viewed and compared at www.medicare.gov .
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